Job Description: As a Client Success Coordinator at Bb Care Notes, you’ll be the primary point of contact for new clients. You’ll onboard healthcare organizations, provide training on how to use the app, customize task sheets, and ensure smooth adoption. Your role bridges the gap between the product and user, helping clients maximize value and satisfaction.

Key Responsibilities:

• Conduct onboarding sessions and virtual demos

• Customize and deploy task sheets based on client needs

• Provide ongoing support and usage reports

• Address client feedback and escalate product issues

• Build strong relationships with coordinators and support staff